2. Amendments

We reserve the right to update these terms at any time. Updates will be posted on www.Pugau.com, and users are responsible for keeping themselves informed by reviewing the changes.

3. Pricing, Orders, and Payments

• Pricing: All menu prices are set by partner restaurants and may change without prior notice. We strive to keep prices accurate and updated.
• Online Orders: Upon placing an order:
  1. You will receive a notification.
  2. A representative will call to confirm the order. If unreachable, the order will not be processed.
• Phone Orders: Orders placed via phone will be processed immediately.
• Order Forwarding: After confirmation, the order is forwarded to the partner restaurant for preparation.

4. Cancellation Policy

You may cancel your order under these conditions:

1. Before Preparation: Orders can be canceled before the restaurant starts preparing the food.
2. Unavailable Items: If an item is unavailable, we will notify you, and you may cancel the order for a refund.

Cancellation by Pugau:
We reserve the right to cancel your order in these scenarios:

• Delivery address is outside our delivery areas.
• Unable to contact you for order confirmation.
• Unavailability of ordered items.

5. Refund Policy

• Full or Partial Refunds: Provided for incorrect orders or missing items. Refunds are processed in accordance with our policies.

Why Choose Pugau?

At Pugau, we prioritize customer satisfaction and offer:

• Reliable delivery from top restaurants.
• Transparent pricing with no hidden charges.
• Easy cancellation and refund policies.

Privacy and Security

Your privacy is important to us. All user data is protected under our Privacy Policy, and we ensure secure transactions.